Limit of # of images per single session/roomĪlso, timed Animations/transitions in Presentations will not work and can cause problems when presenting in a session.Embedded Video/Stream/Audio restrictions (none supported).Please refer to the Assets and Asset Manager and FAQ - Asset Management articles to ensure that the asset is not breaking: There are various limitations for Asset files. First, check if the asset file format is in the list of file formats defined in the FAQ - Asset Management Accepted file formats section. Jigsaw works with a defined set of accepted file formats. Those are not subject to the presentation conversions and could be used as a stand-in for the actual presentation while it is still in the queue. If you need it as soon as possible, the quick workaround is to save the presentation as a PDF and upload it as a document. In such cases, the conversion processors are up and running without interruptions, and you just need to wait for your asset to reach the front of the queue to be converted. Occasionally, before a holiday or on Fridays before the weekend, everyone loads assets for the next week, which results in a queue. Presentations require conversion before they can be used in a session. Wait for the Conversion to Finish or Save as a PDF Kindly follow the Troubleshooting Flow above based on the symptoms experienced and the results of various checks. Assets not behaving as expected when used in a session.This article explains how to troubleshoot Asset issues you might be experiencing.
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